Testimonials are extremely vital and play a big part of the success of your moving business. That’s why building a solid relationship and doing what the others wont for your clients pays off,
What is a testimonial?
Testimonials are written statements that support your credibility as a professional and being trust worthy. They also strengthen your moving companies reputation.
Why are testimonials so vital for your moving business
Like all businesses word of mouth is still the best form of marketing and is the best way to strengthen your brand. In the moving industry word of mouth is extremely important as most referrals come from family and friends we know people don’t do business with you if they don’t trust you and find you to be credible. That’s why asking your customers for a review afterwards is a must you will be surprised how many you will collect just by asking.
Ways to get testimonials
A great way to get reviews is from word of mouth the No 1 business review site in australia. Word of mouth helps good businesses stand out from the crowd and be recognised for providing a good service.When someone needs to find a removalist they check for reviews and if you have little to no testimonials to back your business they will move on to the next moving company.
Tip the customer for a testimonial
A good way to get those reviews is to tip the customer yep say to the customer you will knock $10 of the bill for a review ask them to do it on the spot that way you know it has been done and make sure to reply to customer with a thank you. A nother way is to at the end of every month send out thank you cards with a business card attached asking for a review.
Smooth Moving Solutions reviews